PRIVACY POLICY
Last Updated: 13 June 2026
Document Version: 1.0 | Applies to Terms and Conditions Version dated 13 June 2026
1. INTRODUCTION
This Privacy Policy explains how the Company collects, uses, stores, shares, and protects personal information in connection with the purchase, access, and use of all products, services, memberships, software, educational programs, communities, digital content, events, websites, applications, tools, and offerings provided under The Bitcoin Family ecosystem, including but not limited to:
- The Bitcoin Family
- Freedom Academy
- Freedom Builder
- Any affiliated brands, products, services, websites, software, applications, communities, or future offerings operated, managed, licensed, controlled, or marketed by the Company
This includes any prior, current, or future name, rebrand, or successor version of the above, including but not limited to Didi Bam Bam, Didi AI, Freedom Engine, BamBam, BamBam Gold, BamBam Silver, VIP Gold, DidiAI, and Sequence, regardless of when the Customer purchased access or under which name it was marketed at the time.
By purchasing, accessing, using, or participating in any Product or Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy should be read together with the Terms and Conditions, and uses the same defined terms.
2. DEFINITIONS
"Company" means the legal entity operating the applicable Product or Service.
"Customer" means any individual or legal entity purchasing, accessing, or using any Product or Service.
"Membership" means any paid access to a community, educational platform, software tool, trading tool, digital product, event, or service.
"Platform" means any website, software application, mobile application, Discord server, Whop environment, AI tool, community, portal, dashboard, educational platform, or other digital environment operated by the Company.
"Content" means all videos, courses, webinars, documents, articles, presentations, software, tools, educational materials, community posts, and other materials made available by the Company.
3. INFORMATION WE COLLECT
3.1 Information you provide to us
- Identity information: full name, date of birth, government-issued ID (where required for compliance purposes)
- Contact information: email address, phone number, mailing address
- Billing information: payment method details, billing address, VAT/tax identification number
- Account information: usernames, login credentials, membership status
- Communications: messages, support tickets, feedback, survey responses, call recordings (where legally permitted and disclosed)
- Content you submit: community posts, comments, testimonials
3.2 Information collected automatically
- Device and technical data: IP address, browser type, operating system, device identifiers
- Usage data: pages visited, features used, time spent on Platforms, click patterns
- Cookies and similar tracking technologies (see Section 7)
3.3 Information from third parties
- Payment processors and billing platforms
- Third-party platforms integrated with our Products or Services (e.g. exchanges, Discord, Whop, TradingView, Sequence)
- Marketing and analytics partners
- Publicly available sources, where relevant to fraud prevention or compliance
4. HOW WE USE YOUR INFORMATION
The Company may use personal information for the following purposes:
- To provide, operate, and maintain the Products and Services
- To process payments, memberships, and access
- To communicate with Customers regarding their account, purchases, or support requests
- To personalize Content and improve the Customer experience
- To send marketing communications, where consent has been given or otherwise permitted by law
- To detect, investigate, and prevent fraud, abuse, and security incidents
- To comply with legal, regulatory, and tax obligations
- To enforce the Terms and Conditions and other applicable policies
- To analyze usage trends and improve Platforms, Content, and offerings
5. LEGAL BASIS FOR PROCESSING
Where applicable law requires a legal basis for processing personal information, the Company relies on one or more of the following:
- Performance of a contract (e.g. delivering a purchased Membership)
- Consent (e.g. marketing communications, non-essential cookies)
- Legitimate interests (e.g. fraud prevention, service improvement)
- Compliance with a legal obligation (e.g. tax and accounting records)
6. HOW WE SHARE YOUR INFORMATION
The Company does not sell personal information. Personal information may be shared with:
- Payment processors and billing providers, to process transactions
- Third-party platforms the Customer chooses to connect or use, including but not limited to Bitget, BloFin, Binance, Bybit, Coinbase, BTC Direct, Sequence, TradingView, Discord, and Whop
- Service providers who support hosting, analytics, customer support, and communications
- Professional advisors, including legal, accounting, and compliance advisors
- Regulators, courts, or authorities, where required by law
- A successor entity, in the event of a merger, acquisition, or sale of assets
The Company is not responsible for the privacy practices of third-party platforms. Customers should review the privacy policies of any third-party platform before use.
7. COOKIES AND TRACKING TECHNOLOGIES
The Platforms may use cookies, pixels, and similar technologies to recognize Customers, remember preferences, analyze traffic, and support marketing efforts. Customers can manage cookie preferences through their browser settings; disabling certain cookies may limit functionality of the Platforms. Where required by applicable law, non-essential cookies will only be set after the Customer has given consent through a cookie consent mechanism on the applicable Platform.
8. DATA RETENTION
The Company retains personal information only for as long as necessary for the purposes described in this Privacy Policy. Retention periods depend on the type of information and the purpose of processing, and are determined by reference to: the duration of the Customer's Membership or relationship with the Company; statutory retention obligations (such as tax, accounting, and anti-fraud record-keeping requirements under applicable law); and the period needed to establish, exercise, or defend legal claims.
Retention categories are as follows:
- Account and Membership data: retained for as long as the Membership is active, and for a limited period afterwards to handle administrative matters, disputes, or re-activation requests
- Billing, invoicing, and tax-related records: retained for as long as required under the statutory record-keeping period applicable to the Company under tax and accounting law in its jurisdiction of registration
- Support communications and call recordings: retained for as long as reasonably necessary to resolve the matter, support quality assurance, and handle any related dispute
- Marketing data (e.g. email subscriptions): retained until the Customer withdraws consent or unsubscribes, plus a limited suppression-list period to honour that opt-out and avoid re-contacting the Customer
Where a specific retention period cannot yet be given, the Company applies the principle that personal information is kept only for as long as necessary for the purpose for which it was collected, and is deleted or anonymized once that purpose no longer applies.
9. DATA SECURITY
The Company implements reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and the Company cannot guarantee absolute security.
10. INTERNATIONAL DATA TRANSFERS
Personal information may be processed and stored in countries other than the Customer's country of residence, including the Company's jurisdiction of registration and the jurisdictions of the service providers and third-party platforms referenced in Section 6, which may have different data protection laws than the Customer's home country.
Where personal information of Customers located in the European Economic Area (EEA) or United Kingdom is transferred to a country that has not been recognized as providing an adequate level of data protection, the Company will take reasonable steps to ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses (SCCs) or an equivalent recognized transfer mechanism, to the extent required by applicable law. By using the Products or Services, the Customer acknowledges that such transfers may take place.
11. DATA CONTROLLER AND EU REPRESENTATIVE
The data controller responsible for personal information processed in connection with the Products and Services is the legal entity operating the applicable Product or Service.
Where required under Article 27 of the General Data Protection Regulation (GDPR), because the Company is established outside the European Union but offers Products or Services to individuals in the European Union, the Company will appoint a representative in the European Union who can be contacted on data protection matters.
12. CUSTOMER RIGHTS
Depending on the Customer's jurisdiction, the Customer may have rights in relation to their personal information, which may include the right to:
- Access the personal information held about them
- Request correction of inaccurate information
- Request deletion of personal information, subject to legal retention requirements
- Object to or restrict certain processing
- Request portability of personal information
- Withdraw consent, where processing is based on consent
- Lodge a complaint with a relevant data protection authority, including the data protection authority of the Customer's own country of residence within the EEA/UK where applicable
Requests may be submitted through the official contact details provided on the applicable website, Platform, or membership environment, or to the data controller identified in Section 11. The Company may request verification of identity before processing a request.
13. CHILDREN
The Products and Services are not directed at individuals under eighteen (18) years of age. The Company does not knowingly collect personal information from minors.
14. THIRD-PARTY LINKS AND PLATFORMS
The Platforms may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to third-party platforms, and the Company is not responsible for their content or privacy practices.
15. MARKETING COMMUNICATIONS
Customers may receive marketing communications regarding Products, Services, promotions, or events. Customers may opt out of marketing communications at any time using the unsubscribe mechanism provided, without affecting communications necessary for account or service administration.
16. CHANGES TO THIS PRIVACY POLICY
The Company may update this Privacy Policy at any time. Continued use of the Products or Services following publication of an updated Privacy Policy constitutes acceptance of the revised Policy.
17. GOVERNING LAW
This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Seychelles, consistent with the Terms and Conditions. This does not affect any mandatory data protection rights the Customer may have under the law of their own country of residence.
18. CONTACT
Questions regarding this Privacy Policy, or requests relating to personal information, may be directed through the official contact details provided on the applicable website, Platform, or membership environment.